How unaccompanied-minor service really works
A practical guide to age bands, handovers, connections, and the confirmations families should obtain before travel.
Read guideAeroAssist guides
Understand the rules before the airport.
Practical, calm explanations of the airline policies, documents, and decisions that shape a more complex journey.
All guidesAirline policyMobilityAnimal travelPractical guidance
Wheelchairs, batteries, and the details airlines need
The measurements, battery information, and handling notes that make a mobility-assistance request easier to assess.
Read guidePet or service animal? Why the distinction matters
Pets and trained service animals follow different processes, but both require route-specific checks.
Read guideRequested is not confirmed: reading assistance status clearly
A simple way to track airline assistance without mistaking a submitted request for a guaranteed service.
Read guideA clear next step
Reading about a case like yours?
General guidance is useful, but the operating airline, route, and passenger details can change the answer. Tell us about the exact journey.